Sunfuel Electric Private Limited (“Sunfuel”, “us” or “we”), offer EV charging services, help EV drivers locate and access Sunfuel EV charging stations, and offer other services that help provide you a public EV charging experience (collectively, the “Services”). Services are rendered to and accessed by you via the Internet (“Site”), mobile software application (“Software”) or other data transmission facilities or carriers by use of an applicable device (computer, mobile phone etc.) (“Device”) of your own choice.
When you use our services, we collect the personal information you give us such as your name, address, and email address. When you use our services, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our business, new products, and other updates.
When you provide us with personal information to complete a service or transaction, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by contacting us at 1800-10-33699 or mailing us at: firstname.lastname@example.org
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved. Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read the terms and conditions of Razorpay on https://razorpay.com
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at 1800-10-33699 or by mail at email@example.com